Frequently Asked Questions

Are your products new or factory reconditioned?

We carry both factory reconditioned and brand new products. Products that are reconditioned by the manufacturer have been tested to meet quality specifications, some items come with 90 days manufacturer's warranty. The warranty is serviced direct.

What are 'Factory-Reconditioned' products?

Customers return products for many reasons: a customer may change his or her mind, not like the product, or have difficulty operating it. Whether it is returned a month later or only the very next day, such an item must be identified as "reconditioned" or "refurbished" to be resold.

Do you collect sales tax?

Yes, we collect sales tax on orders shipped to California only.

How do I know what's in stock on your website?

All of the products listed on MeoEstore.com are in stock unless specified otherwise.

What forms of payment may I use?

We accept American Express, Discover, MasterCard, VISA, PayPal, and Google Checkout.

Is it safe to use my credit card online?

Yes. Our security system prevents unauthorized access to confidential information whether you are online or off-line.

We use state-of-the-art software to encrypt your credit card numbers and personal information automatically while they are in transit over the Internet, preventing a third party from viewing the information. The instant you reach our checkout page, a padlock symbol at the bottom of your screen indicates that you have entered our secure shopping zone.

Is my privacy protected online?

We are committed to protecting your privacy. Although we collect standard data about our customers online, we will not sell or trade your personal information. For more information see our Privacy Policy.